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Frequently Asked Questions

How does a person get to stay there?
A Peer Supporter and the individual interested in a stay will have an initial phone conversation to determine if a stay is mutually agreeable. Our Peer Supporter staff will reach consensus then call back to discuss arrival or explore other resources. 

Do I need insurance to stay there?
There is no cost or insurance needed to stay here. Funding comes primarily through WI Department of Health Services- Division of Care and Treatment Services.

Where are you located?
We are located in La Crosse, WI. For privacy of guests, we only disclose our address to accepted guests.

What are the basics?
We are a non-medical support and Respite stays are 1-7 nights. Guests must be over 18 and residents of Wisconsin. We are not available to couples or families. Guests are responsible for their own transportation, medications, personal cares and meals. Laundry facilities are only available in the event of an emergency. We are only able to guarantee basic food staples (Milk, bread, butter, sugar etc.)

Can I have visitors over?
To respect the confidentiality of other guests, we ask that an effort be made to meet others in the community. We are happy to have a discussion!

What kind of support is offered?
We first aim to create a "sanctuary" for healing.  Some people need more privacy and rest, others request more engagement and connection. We have a resource area, WRAP plans, art supplies, games and books available for everyone. Peer Support is available 24/7 and if guests are interested, group Peer Support is available. 

Can I visit to check it out first? 
In an effort to maintain anonymity, potential guests are not able to view The La Crosse Lighthouse prior to coming.  For those looking to learn more about us, a discussion can be had ahead of time.  

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